Most Needlepoint stores I've been to are really made for an experienced stitcher to navigate. I suspect those are the people who keep the shops in business. But if I were going help someone start to stitch, I would suggest a few alternate routes before landing in the needlepoint shop. We want you to love that visit, spent hours there dreaming of possibilities - not being overwhelmed!
Other options:

The canvas will have larger holes, larger needles and larger thread. Most of learning how to do fiber arts is "learning to see" what looks right and what looks wrong. The larger canvas and thread make it easier to "see".
(Sample - Alice Peterson's Children 2013 - Plaid Triceratops)
2. Buy an Alice Peterson Stitch & Zip® case.
The projects are small, easy to carry, and don't require sewing afterwards. They are great on trips and in the summer. They come with all the supplies you need except a pair of scissors. The pictures on the front of the kits lets you see what it is supposed to look like.
When you are done stitching you just zip it up and the project is done!
(Sample: Eye-Popping Poppies Scissors Case)
3. Try a Child sized Quickpoint Pillow Top Kits
10x10 Design
Mesh is 4.5 (4.5 stitches per inch)
Acrylic Yarn
Sample (The Stitchery - Penguin Pillow Top)
4. Use Needlepoint Videos… you can google or try these:
Needlepoint Now! - Video Instruction


How did you learn to Needlepoint?